• 24 HOURS
  • House # 2/4, Tolarbag, Mirpur 1, Dhaka 1216
  • +88 01711 306557

Frequently asked Questions (FAQs)

Q. What is the minimum car rental booking time?

A. 30 minutes required to start the service.

Q. For booking a vehicle what mandatory information will I need to provide?

A. Valid Cell Phone Number

A. Valid NID

Q. Is it possible to choose specific car model?

A. Yes (Based on availability)

Q. Is the car rental service price fixed?

A. No

Q. How can I get the best rates?

A. We always offer the best rate available at the time you book.

Q. Prices on vacation & other holidays?

A. Prices may increase up to 20-25% on vacation & other holidays depends on availability of vehicle.

Q. Does the price include Taxes?

A. No

Q. What is included in the service?

A. For package rental (Service charges, fuel costs, and driver allowance are included)

A. For body rental (User have to provide service charges, fuel costs and driver allowance)

Q. Is insurance included?

A, No (We do not provide any insurance coverage)

Q. Which car rental agencies working with Zoom Rent a Car?

A. Haque Rent A Car (www.haquerentacar.com)

 A. Amar Rent A Car (www.amarrentacar.com)

A. Sheba Rent A Car (www.shebarentacar.com)

A. Chalo Rent A Car (www.chalorentacar.com)

Q. Can I book one-way car rentals?

A. Yes

Q. What are the payment options?

A. Credit Card/Bank Deposit/Bkash/Nagad

Q. How do I cancel my existing reservation?

A. You have to cancel 30 minutes before of your travel time. If you cancel less than 30 minutes before your pick-up time, BDT 500 will be charged.